Shipping Costs & Times
We ship orders throughout the UK and ensure that all orders are dispatched the same working day when purchased before 2pm, so you get your OK e-cig order as soon as possible. We take no responsibility for delays or non-delivery if the address or postcode supplied is not correct.
Please see below for shipping options and costs.
|UK Royal Mail First Class Standard* (2-3 days delivery*) - FREE ON ALL ORDERS|
|UK Royal Mail First Class Standard* (2-3 days delivery*) - £2.50|
|UK Royal Mail Special Delivery* (Next working day - Guaranteed on orders purchased before 14:00 Monday-Thursday. This service is not available for Saturday delivery) - £7.15|
|* Mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Angelsey, the Isle of Wight, and the Isle of Man. This excludes the Channel Islands and BFPO (British Forces Post Office).|
*Please Note – RE: Non-arrival of an order:
Our policy is to wait 5 days after dispatch of an order. Please contact us after this time if your order still has not arrived and we will take further action
We do our utmost to ensure your order is processed, packaged and delivered quickly and carefully. If there is a problem with your order or you would like to return an item for any reason, please contact us using one of the methods on our Contact page.