Shipping Costs & Times

We ship orders throughout the UK and ensure that all orders are dispatched the same working day when purchased before 2pm, so you get your OK e-cig order as soon as possible. We take no responsibility for delays or non-delivery if the address or postcode supplied is not correct.

Please see below for shipping options and costs.

Mainland UK Shipping Zone UK Royal Mail First Class Standard* (2-3 days delivery*) - FREE ON ALL ORDERS 
Mainland UK Shipping Zone UK Royal Mail First Class Standard* (2-3 days delivery*) - £2.50
Mainland UK Shipping Zone UK Royal Mail Special Delivery* (Next working day - Guaranteed on orders purchased before 14:00 Monday-Thursday. This service is not available for Saturday delivery) - £7.15
* Mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Angelsey, the Isle of Wight, and the Isle of Man. This excludes the Channel Islands and BFPO (British Forces Post Office).


*Please Note – RE: Non-arrival of an order:

Our policy is to wait 5 days after dispatch of an order. Please contact us after this time if your order still has not arrived and we will take further action

Returns

We do our utmost to ensure your order is processed, packaged and delivered quickly and carefully. If there is a problem with your order or you would like to return an item for any reason, please contact us using one of the methods on our Contact page.

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WARNING: This product contains nicotine – nicotine is addictive – intended for use by existing smokers aged 18 years (21 years where applicable) or over as an alternative to tobacco cigarettes. Not to be used by children, pregnant or breast feeding women or persons in ill health, If unsure of use please consult your doctor. OK Electronic Cigarettes are not intended as nicotine replacement therapy or as a smoking cessation product. If you have allergies to the ingredients in OK Electronic Cigarettes do not use.


OK E-Cig is rated 4.79 stars by Reviews.co.uk based on 276 merchant reviews

4.79 / 5 Rating
276 Reviews
Very please with these products. Next day free delivery is also a big plus. Thank you
Good quality products, very efficient service, would recommend to anyone.
The whole process of ordering and receiving refills was easy, quick and handled by a very helpful person on the phone. Thank you

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