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We’re always happy to help, so please use one of the below contact methods if you have any questions at all. If you need to change details on an order you have placed, please contact us as soon as possible. We recommend calling us so that we have a better chance of updating the order before it is packed and dispatched.

Email Us

You can also use the enquiry form below to contact OK or email The information you provide will not be shared with any third parties and is protected in accordance with the Data Protection Act (and the GDPR from May 28th 2018).

A member of the team will aim to reply to you within 48 hours (Monday-Friday).

Call Us

0870 609 3379

Connect with us

Follow us on Facebook or Twitter where you can also contact us with any questions you might have.

Write to us

OK E Cig
Unit 6 The Threshing Barn
EX14 4TP

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If you have any problems with our products or service then please contact us via any of the means on this page and we will do whatever we can to ensure that any issues are resolved. If you would like information on our product warranties or guarantees, please refer to our Terms & Conditions.

Registered in England No:
 4566926     VAT No: 836996071
Registered Office: Vantage Point, Woodwater Park, Pynes Hill, Exeter, Devon EX2 5FD

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