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OK Loyalty Chips

Our OK Loyalty Points Scheme is simple. Register today and make sure you are logged in every time you place an order, and you will be allocated 1 point for every pound you spend.

Once you reach 100 points, you will be able to exchange these for a discount code for 10% OFF your next order!

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Please note that OK E Cig Loyalty Points have no cash value and cannot be exchanged for money. All points must be spent on our website.

 

HOW TO VIEW YOUR LOYALTY POINTS BALANCE AND GENERATE A DISCOUNT CODE

You will receive an email when you reach 100 points. You can also can keep track of your loyalty points balance on your order confirmation emails or in your account pages. Once you are eligible for a 10% discount, head to our website and log in to your account.

You can view points, request a discount code or view any codes you have requested but not yet used from your Account pages.

How to check your loyalty points balance

Log into your account and click on the ‘My Loyalty Chips’ tab.

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You will see a page similar to the below. If you don’t yet have 100 points, you won’t see the sections titled ‘Rewards available to claim’ or ‘Your Existing Valid Reward Codes’.

 

Screen shot of OK E CIg Loyalty Points account page

From this page you can also request a discount code. However, we recommend doing this from the checkout page, as explained below. 

HOW TO GENERATE AND APPLY A CODE ON THE CHECKOUT PAGE

You can request and apply discount codes directly from the checkout page. To do this, add your items to your basket then proceed to the checkout page. You will be prompted to log in to your account. Once you’re logged in you will be re-directed to the checkout page.

Scroll to the bottom of the page and you will see a section titled ‘My OK Loyalty Chips’. Here you’ll find your current available rewards and any previously requested discount codes that you’ve not yet used.

Simply click ‘Apply Now’ if you have an existing code – this will automatically apply the 10% discount to your order*.

If you have a reward that’s available to claim, click ‘Get It’. The page will then refresh and you will need to scroll back down to the bottom where the code will have appeared under the existing reward codes heading. Click the ‘Apply Now’ button as above.

Image showing how to apply reward codes at the checkout page - OK loyalty points

Note: If you try the ‘Get It’ button and it doesn’t work, please try copying and pasting the full code into the discount code box at the top of the page. If you are still having problems, please do not hesitate to contact us.

Please check that the discount has been applied before proceeding to payment.