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Privacy Policy

OK E-Cig is a brand under Halco Products Ltd. This Privacy Policy is applicable to this Site and not necessarily to other Halco Products Ltd sites on the World Wide Web pages. Please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site. By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

Further Privacy Policy Details

Non-Personal Information

Halco Products Ltd is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties for analysis purposes. If you have not created an account and/or are not logged in, this data will remain anonymous and include no personally identifying information. By accepting the cookie policy you agree for this information to be collected. More details on ‘cookies’ can be viewed under ‘Visitor Identification’. We use HotJar to collect anonymous data relating to clicks and the flow of our website users, to allow us to improve our website. This data is completely anonymised however you can still opt out of tracking here:

In addition to any personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring websites.

You can view more information about the third parties that we may use to process data by clicking the button above.

Personal Information

In order to respond to your questions, fulfil your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests or to contact you via mail, phone or email, unless you unsubscribe from this service, to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfil your requests or manage interactive customer programs. You also hereby grant to Halco Products Ltd the right to exchange any information provided by you between Halco Products Ltd affiliates for the purposes mentioned above.

If you have created an account with us, when you browse the site we will collect data relating to your activities ONLY on this site and ONLY to improve your shopping experience, our website and product offering. If you do not wish to make this data available, you can opt out by clicking this link. Please note that this link works via cookies and therefore will only apply when viewing our site on the device and browser you are currently using. This will stop the site collecting information until 2099 or until you clear the cookies on your browser & re-visit this site.

Visitor identification

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as “cookies”. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.


Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, “tamper” or “hacker- proof”, Halco Products Ltd has endeavoured to take appropriate measures to prevent and minimise risks of unauthorised access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

If you provide payment information it will be securely processed and stored (when you, the customer, choose to do so) by our payment gateways PayPal & Sage Pay.

Accuracy of collected data

Halco Products Ltd will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Halco Products Ltd in connection with the operation of this Site.

 Minors & Age Verification

No information may be submitted to Halco Products Ltd by persons under the age of 18, nor may persons under the age of 18 make purchases or other legal acts on this Site.

We have an age verification system in place to ensure that purchases cannot be made by anyone under the age of 18. When you pass through the Site’s checkout system your details will be checked by a third party application against various data sources such as postal address, credit information & utility data to verify your identity. We must verify your age by law so if you are not happy for your details to be used in this way, we regret that you will be unable to place an order with us.


We may change this Privacy Policy, or change, modify or withdraw access to this Site or the content of these pages at any time with or without notice.


Please also refer to the Terms & Conditions of sale before purchasing from OK E Cig.