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Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Halco Products Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Halco Products Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is
Vantage Point
Woodwater Park
Pynes Hill
Exeter
Devon
EX2 5FD

Our company registration number is 4566926.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. Definitions

Goods means the supply of products or such other goods which the Buyer agrees to buy from Halco Products Ltd.
Price means the price for the goods excluding delivery
Seller means Halco Products Ltd (“OK eCig”)
Conditions of supply all contracts for the sale of goods by the Seller
Buyer Yourself

2. Conditions applicable

2.1 These Conditions shall apply to all contracts for the sale of Goods by Halco Products Ltd to the Buyer to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply under any purchase order confirmation of order or similar document. These conditions will prevail over any other information supplied to the Buyer or displayed on our website.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these conditions.
2.3 The contract for sale of the Goods shall not be concluded until Halco Products Ltd has confirmed the order to the Buyer either by email, phone or fax.
2.4 Acceptance of delivery/collection of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these conditions.
2.5 Any variation to these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by Halco Products Ltd.
2.6 If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team at sales@ok-ecig.com

3. The Price and payment

3.1 The price shall be the price set out in the order for the Goods.
3.2 Payment of the Price shall be due with the order.
3.3 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). We reserve the right to alter all product pricing without notice.
3.4 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
3.5 Payment can be made by Visa, Delta, Solo and Mastercard. We do not accept American Express. Payment gets taken automatically. Payment can also be made by cheque or BAC’s, please contact us for further information.

3.6 PAYPAL
We recommend that you read PayPal’s terms and conditions in order to ensure you use the system correctly and avoid any possible disappointment. View PayPal’s terms and conditions.

3.7 We may refuse in our discretion to accept an order:
(a) where we cannot obtain authorisation for your payment;
(b) if there has been a pricing or product description error; or
(c) if you do not meet any eligibility criteria set out in our terms and conditions.
(d) where goods ordered by you are not available;
(e) if we do not deliver to your area;
Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.

4. The Goods

4.1 The quality and description of the Goods shall be as set out in the Order. We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. If there is anything which you do not understand, or if you wish to obtain further information, please contact our Customer Services team at sales@ok-ecig.com.
4.2 Halco Products Ltd may from time to time make changes in the specification of the Goods
which are required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the Goods. Also, Halco Products Ltd do not warrant that the colour of the Goods will exactly match the colour shown on the website.

5. Warranties and liability

Halco Products Ltd warrants that the Goods will at the time of delivery/collection correspond to the description given by the Seller (subject to the terms of clause 4.2).

6. Delivery of the Goods

The Buyer shall make all necessary arrangements to take delivery/collection of the Goods whenever they are tendered for delivery/collection unless Halco Products Ltd has agreed to arrange for delivery.
6.1 We process your order right away. We will normally send your order to you in 3 – 5 business days. Certain items listed within our web site are not standard stock items and can take longer than the stated delivery time. All customers will be contacted by email to confirm a convenient delivery date between the days of Monday and Friday 8 AM to 6 PM (excluding weekends) – we are unable to give exact delivery times.
6.2 You can also specify your required date between the days of Monday and Friday (excluding weekends) on your online order.
6.3 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
6.4 Please open all boxes or parcels as soon as they arrive, you have 7 days to notify Halco Products Ltd of any damage, shortages or incorrect items, if we are not notified of damage, shortages or incorrect items within this time, you agree to indemnify Halco Products Ltd in full against any losses we suffer as a result of your failure to notify us within 7 days.
6.5 PLEASE NOTE: Our Suppliers will only make one delivery, if you are not at the delivery address to accept the delivery a charge will be made to deliver a second time.
6.7 There will be one person per vehicle and for health and safety the driver is only contracted to deliver curbside, Delivery inside a customers property is at the drivers discretion. For large and heavy items please ensure there will be adequate assistance in helping the driver unload.
6.8 Delivery dates will be arrange for your convenience and where ever possible this will happen, No liability is accepted in respect of late deliveries, please do not arrange to install the items until after they have been delivered and checked for damage.
6.9 We deliver to the mainland UK, Other area’s may be possible but may incur an additional charge, please contact sales@ok-ecig.com for further information,
6.9a there is no delivery charge for all deliveries over £250.00 inc vat, for orders below £250.00 inc vat there will be a single charge of £18.00 plus vat, orders placed for delivery outside the mainland UK may incur additional charges, please contact sales@ok-ecig.com before placing your order.

7. Acceptance of the Goods

7.1 The Buyer shall be deemed to have accepted Goods 24 hours after collection by delivery to the Buyer (unless the Buyer is a Buyer defined in condition 11).
7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

8. Title and Risk

8.1 Title shall pass on delivery/collection of the Goods.
8.2 Risk shall pass on delivery/collection of the Goods.

9. Remedies of Buyer

9.1 Where the Buyer rejects (where the Buyer is entitled to reject the Goods) any Goods then the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by Halco Products Ltd to supply Goods which conform to the contract of sale.
9.2 Where the Buyer accepts or has been deemed to have accepted any Goods then Halco Products Ltd shall have no liability whatever to the Buyer in respect of those Goods.
9.3 Halco Products Ltd shall not be liable to the Buyer for late delivery of the Goods.
9.4 Halco Products Ltd shall be under no liability whatever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by IHalco Products Ltd of this contract.
9.5 In the event of any breach of this contract by Halco Products Ltd the remedies of the Buyer shall be limited to damages. Under no circumstances shall the liability of Halco Products Ltd exceed the Price of the Goods.

10. Supply of Goods only

10.1 The Buyer acknowledges that Halco Products Ltd is simply a supplier of Goods and any installation or fitting of the Goods is the sole responsibility of the Buyer.

11. The Consumer Protection (Distance Selling) Regulations 2000 (“the Regulations”)

11.1 If the Buyer is a consumer within the meaning of the Regulations the following cooling off provision applies.
11.2 Goods delivered must be cancelled in writing within 7 working days after the receipt. The Buyer will be liable to reimburse us the direct cost of recovering the goods if you cancel the order. The Buyer would then be refunded the value of the order less the direct cost of our recovering the goods. Please note the cost of recovering the goods will not exceed 20% of the gross value of your order but the exact cost will depend upon the nature of the goods and your location.

12. Proper Law of Contract

Sales on this website are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.
These terms and conditions only cover the eCig web site . Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.