Unfortunately we were unable to confirm your details. You can confirm your age by requesting a call back from our team during our opening hours of 8am-5pm Monday - Friday.
We will aim to call you back as soon as possible.
If you are in the middle of a purchase please call the team on 0870 609 3379 to process your order as quickly as possible.
You can confirm your age by calling our team on 0870 609 3379 during our opening hours of 8am-5pm Monday - Friday.
You can confirm your age by emailing our team at firstname.lastname@example.org during our opening hours of 8am-5pm Monday - Friday.
We ship throughout the UK* and aim to dispatch all orders placed before 2pm Monday to Friday the same working day so that you get your OK E Cig order as soon as possible. Please note that on very rare occasions an order may not be dispatched the same day due to unforeseen circumstances for example, therefore same-day dispatch is not guaranteed.
We take no responsibility for delays or non-delivery if the address or postcode supplied is not correct.
Please see below for shipping options and costs.
|UK Royal Mail First Class Standard* (1-3 days delivery*) – FREE ON ALL ORDERS|
|UK Royal Mail Special Delivery 1pm* (Next working day by 1pm) Guaranteed on orders purchased before 14:00 Monday-Thursday – £7.15
This service is not available for Saturday delivery. Please note that this service is guaranteed by Royal Mail, not ourselves, so if an order doesn’t arrive as expected then we will seek compensation from Royal Mail.
|* Mainland UK addresses (including Northern Ireland) and the following islands: Isle of Sky, Isle of Sheppey, Angelsey, the Isle of Wight, and the Isle of Man. This excludes the Channel Islands and BFPO (British Forces Post Office).|
Please Note – RE: Non-arrival of an order:
Our policy is to wait 5 days after dispatch of an order. Please contact us after this time if your order still has not arrived and we will take further action
If you are located outside of the UK and wish to place an order, please contact us.
We do our utmost to ensure your order is processed, packaged and delivered quickly and carefully. If there is a problem with your order or you would like to return an item for any reason, please contact us using one of the methods on our Contact page.
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